Wine Club FAQ

Join

  • Use Wine Club Login to sign in to your VinoShipper account and manage your membership. For assistance, call 707-479-6192 or email info@lopezfamilyvineyards.com.

  • By enrolling in one of our wine clubs, you are agreeing to accept two scheduled club shipments.

  • Before each release, we’ll email you the wines, customization deadline, and scheduled processing date. Your card is charged when you pick up your wines or ask us to ship them. If we have not heard from you by the deadline, we’ll charge the card on file on the scheduled processing date and send orders for shipping members. Pickup orders remain available by arrangement.

    You’ll receive an email receipt once your card has been charged.

  • Sign in through Wine Club Login to update your billing or shipping address, phone number, email address, or payment information.

    For help accessing your account or changing your wine allocation, contact Freddy at 707-479-6192 or info@lopezfamilyvineyards.com. Wine changes are subject to availability and the deadline in your release email.

  • An adult 21+ signature is required for delivery. We suggest that you provide us with a business address to ensure that a signature can be obtained at delivery.

    If you want to delay your order because you're away, please contact us! We want your delivery to be easy for you.

    If your order is sent back to the winery or you change the address while it's on the way, your account will be charged the applicable service fees.

  • We’ll email you when your wines are ready. Contact us to arrange pickup at our Geyserville vineyard or our Healdsburg winery on Front Street. If you need more time, let us know and we’ll coordinate pickup with you. Pickup orders remain available by arrangement.

  • Yes, a friend or family member who is 21 or older can pick up your shipment. Please let us know their name before they come to confirm.

  • We understand that things come up and that you may need to temporarily suspend your membership. As a member of the LFV Wine Club we will put your membership on hold for 2 shipments.

    Keep in mind that your wine club benefits will be on hold as well.

    Once your membership hold is over, your membership will become automatically active and you will be notified with the email notification of the upcoming club shipment.

  • Your wine club membership lasts for as long as you wish it to. There is no fee to join our wine club, the only costs are the wines in your shipments.

    By enrolling in our wine club you are agreeing to receive a minimum of two club shipments prior to cancellation.

If you have any further questions, please contact info@lopezfamilyvineyards.com or call 707-479-6192